At Jay-Ho! Events, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase tickets, or use our services.
By using events.jay-ho.com or any Jay-Ho! Events services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing and payment details
- Event booking and ticket purchase information
Technical & Usage Information
- IP address
- Browser type and device information
- Pages visited and interaction data
- Date and time of access
Event-Related Information
- Ticket orders and attendance details
- Check-in and QR code scan activity
- Communication preferences
2. How We Use Your Information
We use your information to:
- Process ticket purchases and event registrations
- Send order confirmations, event updates, and important notifications
- Provide customer support and respond to inquiries
- Improve our website, services, and user experience
- Manage event access, check-ins, and reporting
- Communicate marketing or promotional content (only when permitted)
- Comply with legal, financial, or regulatory obligations
3. Payment Information
All payments are processed securely through trusted third-party payment gateways.
Jay-Ho! Events does not store your full credit or debit card details on its servers.
4. Sharing of Information
We do not sell or rent your personal data. We may share information only with:
- Event organizers (for attendee management and event operations)
- Payment processors and service providers
- Technology partners supporting ticketing, analytics, and communication
- Legal authorities when required by law
All partners are required to maintain confidentiality and data protection standards.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enhance website functionality
- Analyze traffic and user behavior
- Improve performance and content relevance
You can manage or disable cookies through your browser settings.
6. Data Security
We implement appropriate technical and organizational security measures to protect your information from unauthorized access, misuse, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
You have the right to:
- Access or update your personal information
- Request correction or deletion of your data
- Opt out of promotional communications
- Request information about how your data is used
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. Jay-Ho! Events is not responsible for the privacy practices or content of external sites.
9. Children’s Privacy
Jay-Ho! Events does not knowingly collect personal information from children under the age of 13. If such data is discovered, it will be deleted promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Email: jayho@jay-ho.com
